Delivery (UK only) Seeds: Most orders are despatched within 2 working days and many are sent the next day. Seed orders are sent using Royal Mail 2nd class (2-3 working days), to UK mainland only. Very large orders may be sent by courier or Royal Mail Tracked 48. For all other UK areas please contact me for a shipping price before ordering. I can only despatch seeds to the UK.
All orders are shipped using plastic free packaging which can be recycled.
Prices for delivery are as follows: Postage on orders only containing packets of seeds will start at £1.95. Large seed orders, or orders containing seed tins will cost from £3.75. For anything over this, the charges will be based on weight and will be calculated and shown at the checkout.
Please note these prices are for Mainland England, Wales and Lowland Scotland only. For all other UK areas please contact mefor a quote before ordering. (The website will accept your order and apply the usual rates but I will be unable to send your order).
Covid 19 Orders are being despatched by 2nd class mail and will not need to be signed for. Orders containing tins or large seed orders will be sent 2nd class signed for, (so that I can track your parcel), but again you should not be asked to physically sign for the carton.
Collections: Although not open to the public I'm happy for people to collect orders from my home in Palnackie with prior arrangement. Please allow 24 hours for me to prepare your order. Please message me to arrange a collection time.
Returns Please note I cannot accept returns for perishable products, unless they arrive damaged or defective. If there is any problem with your order, please email me and I'll do my best to rectify the situation. If you wish to return an item please contact me by email, within 7 days of delivery. Items must be returned to me within 14 days and buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Order cancellations will not be possible once the order has been despatched.